Our Business Model
Travelocheck, operated by Evolve FZCO, is an independent travel portal that helps travelers find and book flights at competitive prices. We want to be fully transparent about how our business operates and how we generate revenue so that you can make informed decisions when using our services.
No Direct Airline Partnerships
Travelocheck does not maintain direct partnerships, sponsorship agreements, or affiliate relationships with any specific airline. We are an independent, unbiased travel service provider. No airline pays us to promote their flights over those of a competitor. The search results and fare options we display are not influenced by any airline partnership, advertising relationship, or commission arrangement with a specific carrier.
This independence means that when you search for flights through Travelocheck, you are seeing results based on availability, pricing, and your search criteria -- not based on which airline pays us the most.
How We Earn Revenue
Travelocheck earns revenue through service fees charged to customers when they book travel through our platform. When you complete a booking through our website or by calling our agents, a service fee is applied to cover the cost of our services, including fare search, comparison, booking assistance, and ongoing customer support.
Our service fees are clearly disclosed before you complete any transaction. We do not receive commissions from airlines for promoting specific flights or routes. Our only source of revenue from customer transactions is the transparent service fee that is shown to you prior to payment.
Unbiased Price Comparison
We compare prices across all major airlines without bias or favoritism. Our search technology aggregates fare data from a wide range of carriers, including both full-service and low-cost airlines, to present you with the most comprehensive selection of options available. The order in which results are displayed is determined by factors such as price, convenience, and relevance to your search criteria -- not by any financial arrangement with airlines.
We believe that offering an unbiased comparison helps our customers find the best value for their travel needs and builds the trust that is essential to our business.
Competitive Pricing
Travelocheck is committed to offering competitive pricing on all flight bookings. We continuously monitor market rates and strive to provide fares that are comparable to or better than those offered by other online travel agencies and booking platforms. Our Price Match Promise demonstrates our confidence in our pricing and our commitment to ensuring you get the best deal possible.
While our service fee is added to the base fare and taxes, the total price you pay through Travelocheck is designed to be competitive with the total cost of booking through other channels, including direct airline websites and competing travel agencies.
24/7 Customer Support
One of the key advantages of booking through Travelocheck is access to our dedicated, US-based customer support team, available 24 hours a day, 7 days a week. Our agents are trained travel specialists who can assist with booking, changes, cancellations, and any other travel-related inquiries. This level of personal service is part of the value you receive when you choose to book through our platform.
You can reach our support team at any time by calling (800) 405-7917.
Why Choose Travelocheck
- Independence: We are not affiliated with any airline, ensuring unbiased search results and fare comparisons
- Transparency: All fees and charges are clearly disclosed before you complete your booking
- Competitive Fares: We search across all major carriers to find you the best available prices
- Personal Service: Our US-based agents provide real-time, phone-based booking assistance
- 24/7 Availability: Our support team is available around the clock to help with any travel needs
- Price Match Guarantee: We stand behind our pricing with a price match promise against major competitors
Contact Us
If you have any questions about this advertiser disclosure or our business practices, please contact us:
Phone: (800) 405-7917 (available 24/7)
Email: [email protected]
Address: IFZA Business Park - Building A2 - Nadd Hessa - Dubai Silicon Oasis, Dubai - United Arab Emirates